FAQ FAQ

 

CUSTOMER FAQ

 

 

1.DO YOU ACCEPT PAYPAL?

No, we not accept PAYPAL, Western union, Moneygram and Bank T/T.You can choose the most convenient way for you.

 

 

2.Is the picktopbrand scam?

We can understanding your nervous cause it's just Internet shopping and we are far from each other. But you can get the products you ordered. Usually you can get the tracking number in 24 hours after you paid it.You can check where is the package. By the way, usually you can get the products in 5-7 days after we shipped it.

 

 

3. What is your return policy?

You can return the products to us if the products is not the one you ordered. We will refund you or resend you again. If you are not like it of change your mind when you've got it, you also can return us, but you need to pay the shipping cost.

 

 

 

4.How long will it take to receive the order?

Usually we will ship the order to you in 24 hours after we paid it. And it takes 5-8 workdays to your door.

 

Our website can give you the final order by auto, so you can submit the order you will know the total of your order.

 

Contact with us for more information! picktopbrand@hotmail.com